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  1. Our customer support lines are temporarily unavailable due to a nationwide outage by our telephone provider. Please use our automated phone system for self-service options related to your mortgage loan, sign in to your online account, or use our mobile app to process payments and find answers to frequently asked questions.

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Trying to understand the mortgage process? Start here.

We demystify the home financing process by arming you with valuable insights and actionable details. No confusing industry jargon. No misleading sales pitches. Just a treasure trove of helpful mortgage information.

Why Newrez?

Newrez believes the lending business shouldn't just be about home loans - it should be about homeowners. That's why our employees get to know our customer's real needs, through final closing, and beyond.

Industry leading loan options
Simple pre-qualifications and application processes
Loans for everyone, from seasoned investors to first-time buyers
Putting power back into underserved communities