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  1. If you been impacted by the recent storm, visit our Disaster Relief page for resources and support. 

  2. In observance of the Thanksgiving holiday, our live customer service line will close early on Wednesday, November 27, at 7:00 PM EST and will remain closed on Thursday, November 28. We will return to regular business hours on Friday, November 29. Call volumes may be higher than normal on December 2-3 the following week, resulting in extended hold times. For a quicker response, please log in to your online account and use our live chat function to speak with one of our representatives. 

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Property Damage

Trying to understand the mortgage process? Start here.

We demystify the home financing process by arming you with valuable insights and actionable details. No confusing industry jargon. No misleading sales pitches. Just a treasure trove of helpful mortgage information.

Why Newrez?

Newrez believes the lending business shouldn't just be about home loans - it should be about homeowners. That's why our employees get to know our customer's real needs, through final closing, and beyond.

Industry leading loan options
Simple pre-qualifications and application processes
Loans for everyone, from seasoned investors to first-time buyers
Putting power back into underserved communities