Skip to nav Skip to content

  1. If you been impacted by the recent storm, visit our Disaster Relief page for resources and support. 

  2. In observance of the Thanksgiving holiday, our live customer service line will close early on Wednesday, November 27, at 7:00 PM EST and will remain closed on Thursday, November 28. We will return to regular business hours on Friday, November 29. Call volumes may be higher than normal on December 2-3 the following week, resulting in extended hold times. For a quicker response, please log in to your online account and use our live chat function to speak with one of our representatives. 
Sign In

Felicia Grumet

Felicia Grumet serves as Chief Operating Officer of Newrez.

Ms. Grumet has over 30 years of experience in the financial services industry.

Prior to joining NewRez, Ms. Grumet spent 13 years as a Managing Director at Bank of America, where she managed several business areas within Global Fixed Income. Her responsibilities spanned business strategy and development, revenue growth, capital and liquidity management, new products and platform development and operating efficiency. Prior to joining Bank of America, Ms. Grumet spent 15 years at Bear Stearns in Mortgages and Structured Credit Derivatives focusing on a variety of mortgage, asset-backed and other securitized products.

Ms. Grumet holds a B.S. in Applied Economics and Business Management from the Dyson School at Cornell University and serves on the Cornell SC Johnson College of Business Leadership Council.