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  1. If you been impacted by the recent storm, visit our Disaster Relief page for resources and support. 

  2. In observance of the Thanksgiving holiday, our live customer service line will close early on Wednesday, November 27, at 7:00 PM EST and will remain closed on Thursday, November 28. We will return to regular business hours on Friday, November 29. Call volumes may be higher than normal on December 2-3 the following week, resulting in extended hold times. For a quicker response, please log in to your online account and use our live chat function to speak with one of our representatives. 

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Licensing & Disclosure Information

Disclosure

©2024 Newrez LLC, 601 Office Center Drive, Suite 100, Fort Washington, PA 19034. 1-888-673-5521. NMLS #3013 (www.nmlsconsumeraccess.org).

Doing business as Newrez Mortgage LLC in the state of Texas. Alaska Mortgage Lender License #AK3013. Arizona Mortgage Banker License #919777. Licensed by the Department of Financial Protection & Innovation under the California Residential Mortgage Lending Act. Loans made or arranged pursuant to a California Finance Lenders Law license. Massachusetts Lender #ML-3013. Licensed by the N.J. Department of Banking and Insurance. Licensed Mortgage Banker-NYS Banking Department.

Licensing Information

State Jurisdiction License # License Type
FHA HUD 25574-0000-2 Non-Supervised Mortgage Lender
FNMA Fannie Mae 27471-000-4 Seller / Servicer
USDA USDA-Rural Develop. FEDTIN: 37-1542226 Mortgage Lender
VA Veteran Affairs 600171-00-00 Mortgage Lender
AL Alabama MC-20547 Consumer Credit
AK Alaska 993758-NPF Business Licenses
AK Alaska AK3013 Mortgage Broker/Lender License
AK Alaska 994567(SMS) Business Licenses
AR Arkansas 4749 Collection Agency
AR Arkansas 41225 Mortgage Banker
AZ Arizona BK-0923419 Mortgage Banker - Other Trade Name #1
AZ Arizona BK-0919777 Mortgage Banker
CA California 603F727 CA-DFPI Finance Lenders Law License
CA California 4131061 CA-DFPI Residential Mortgage Lending Act License
CO Colorado 992415 Collection Agency
CO - 991908 Colorado 991908 Supervised Lender License
CO Colorado 3013 Mortgage Company Registration
CO Colorado MCR 990088 Supervised Mortgage Lender
CT Connecticut 20534 Mortgage Lender
DC District of Columbia MLB3013 Mortgage Lender
DE Delaware 010174 Mortgage Lender
FL Florida CCA9903197 Consumer Collection Agency License
FL Florida MLD966 Mortgage Lender Servicer
GA Georgia 22847 Georgia Residential Mortgage Licensee
GU Guam 2017-1037 Servicer License
HI Hawaii COLAX-775 Collection Agency
HI Hawaii HI-3013 Mortgage Loan Originator Company License
HI Hawaii MS123 Servicer License
ID Idaho CCA-8832 Collection Agency
ID Idaho MLB-7700 Mortgage Lender
ID Idaho RRI-8833 Regulated Lender
IL Illinois 17.021833 Collection Agency License
IL Illinois 2294428 City of Chicago
IL Illinois MB.6760501 Residential Mortgage Lender
IN Indiana 11145 1st Lien Mortgage Lender
IN Indiana 3013-CA Collection Agency
IA Iowa 88883268 Master Loan Company
IA Iowa MBK-2007-0135 Mortgage Banker
IA Iowa 2014-0003 Mortgage Banker License – Other Trade Name #2
KS Kansas MC.0025382 Mortgage Company License
KS Kansas NOT.0025988 Credit Norification
KY Kentucky MC23516 Mortgage Loan Company & Broker
LA Louisiana 2770 Residential Mortgage Lender
MA Massachusetts DC3013 Mortgage Debt Collection
MA Massachusetts ML-3013 Other Trade Name #1
MA Massachusetts ML3013 Mortgage Lender
ME Maine DCL12780 Debt Collection
ME Maine SVR12720 Loan Servicer
ME Maine SLM12085 Supervised Lender
MD Maryland 17710 Mortgage Lender
MI Michigan FR0020583 1st Mortgage Broker/Lender/Servicer Registrant
MI Michigan SR0018973 2nd Mortgage Broker/Lender/Servicer Registrant
MN Minnesota 40348539 Collection Agency
MN Minnesota MN-MO-40125694 Residential Mortgage Originator
MN Minnesota MN-MO-3013 Residential Mortgage Originator License Other Trade Name #1
MN Minnesota MN-MO-3013.2 Residential Mortgage Originator License Other Trade Name #2
MO Missouri 17-2058 Mortgage Broker
MS Mississippi 3013 Mortgage Lender
MT Montana 3013 Mortgage Lender
MT Montana 3013 Mortgage Servicer
NE Nebraska 894 Collection Agency
NE Nebraska 1932 Mortgage Banker
NH New Hampshire 16127-MB Mortgage Banker
NJ New Jersey 0805928 Collection Agency Bond
NJ New Jersey 0805928 Residential Mortgage Lender, Licensed by the N.J. Department of Banking and Insurance
NM New Mexico 1594 Collection Agency
NM New Mexico 03463 Mortgage Loan Company
NV Nevada CAD11195 Foreign Collection Agency
NV Nevada 3798 Mortgage Banker
NV Nevada NV Mortgage Servicer
NV Nevada 4416 Supplemental Mortgage Servicer
NY City of Buffalo CAG13-10027116 Collection Agency
NY City of Yonkers 10051 Collection Agency License
NY New York City 1471002 Collection Agency
NY New York B500922 Licensed Mortgage Banker—NYS Department of Financial Services
NY New York B500922 NY Servicer Exemption
NC North Carolina 111870 Collection Agency
NC North Carolina L-142377 Mortgage Lender
ND North Dakota MB102399 Money Broker
OH Ohio MB.803970.000 Mortgage Broker
OH Ohio SM.501855.000 Mortgage Lender
OK Oklahoma ML002608 Mortgage Lender
OK Oklahoma SL007983 Supervised Lender
OR Oregon ML - 4667 Mortgage Lender
OR Oregon MS2 Mortgage Servicer Lender
PA Pennsylvania 20434 Mortgage Lender
PR Puerto Rico IH-226 Mortgage Lender/Servicer License
RI Rhode Island 20102657LL Rhode Island Licensed Lender
SC South Carolina MLS - 3013 BFI - Mortgage Lender
SC South Carolina MLS – 3013 OTN Mortgage Lender/Servicer License – Other Trade Name #1
SC South Carolina MLS – 3013 OTN Mortgage Lender/ Servicer License – Other Trade Name #2
SC South Carolina SLW1 – 3013 Supervised Lenders License*
SD South Dakota ML.04969 Mortgage Lender
TN Tennessee 109397 Mortgage License
TN Tennessee 1540 Collection Agency
TX Texas 66642 Regulated Loan License
TX Texas 83953 SML Mortgage Banker
TX Texas 20130140 Third Party Debt Collector
TX Texas 3013 SML Mortgage Banker Registration
UT Utah 6650700-0131 Collection Agency
UT Utah UDFI-RFMN2015 DFI Residential First Mortgage Notification
UT Utah 8914050 DRE Entity Other Trade Name #1
UT Utah 6650700-0161 LLC-Foreign Registration
UT Utah 8912494 Utah - DRE Mortgage Entity License
VA Virginia MC-5119 Mortgage Broker
VA Virginia MC-5119 Mortgage Lender
VI Virgin Islands VI-MLC-30 Mortgage Lender License
VT Vermont 6487 Lender License
VT Vermont 3013-1 Loan Servicer License
WA Washington CL-3013 Consumer Loan Company License
WV West Virginia Collection Agency
WV West Virginia 24032 Mtg. Broker Mortgage Broker
WV West Virginia 24033 Mtg. Lender Mortgage Lender
WI Wisconsin Consumer Loan Act Registration
Wi Wisconsin 3013 Mortgage Banker
WY Wyoming SL-3066 Supervised Lender
WY Wyoming MBL-2230 Lender/Broker License

Note to Illinois Residents:

Newrez LLC
Mortgage Banking (MB) License Number: MB.6760501. NMLS id. 3013.
Illinois Residential Mortgage Licensee
Illinois Department of Financial and Professional Regulation (IDFPR)
555 West Monroe, 5th Floor. Chicago, Illinois 60601
All Inquiries: 1-888-473-4858
TYY: 1-866-325-4949

Note to Texas Residents:

7 TAC §81.200(c)

CONSUMERS WISHING TO FILE A COMPLAINT AGAINST A MORTGAGE BANKER OR A LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATOR SHOULD COMPLETE, SIGN AND SEND A COMPLAINT FORM TO THE TEXAS DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 201, AUSTIN, TEXAS 78705. COMPLAINT FORMS AND INSTRUCTIONS MAY BE DOWNLOADED AND PRINTED FROM THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550.

THE DEPARTMENT MAINTAINS A RECOVERY FUND TO MAKE PAYMENTS OF CERTAIN ACTUAL OUT OF POCKET DAMAGES SUSTAINED BY BORROWERS CAUSED BY ACTS OF LICENSED MORTGAGE BANKER RESIDENTIAL MORTGAGE LOAN ORIGINATORS. A WRITTEN APPLICATION FOR REIMBURSEMENT FROM THE RECOVERY FUND MUST BE FILED WITH AND INVESTIGATED BY THE DEPARTMENT PRIOR TO THE PAYMENT OF A CLAIM. FOR MORE INFORMATION ABOUT THE RECOVERY FUND, PLEASE CONSULT THE DEPARTMENT'S WEBSITE AT WWW.SML.TEXAS.GOV.